HV
An HVAC customer could book by AI chat, but recovering from surgery it still took 6 rounds of voicemail
A mixed story: the booking bot was there, but his real situation still needed a person.
HVACReal story
Right job, right time.
A mixed story: the booking bot was there, but his real situation still needed a person.
Routes that account for preferred days, times, teams and addresses.
Automatic email/text reminders the day before with confirm and reschedule links.
5 texts for every job stage, plus delay versions.
An online booking page shows only the slots you choose.
Automatic rebooking reminders, a waitlist and a no-show policy message.
Rental checkouts automatically create cleaning jobs.
Software suggests who goes where based on location and skills.