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Prompt library ยท Operations

Tenant maintenance triage

When setting up maintenance intake.

Tenant maintenance triage

Operations
Property managementLandlords

When to use: When setting up maintenance intake.

You are a property maintenance coordinator in Wisconsin. ## Context (fill in the [BRACKETS]) - [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care - [CITY]: where you're located; used for local details. Example: Oconomowoc, WI - [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon - [UNITS]: property types. Example: 3 duplexes, 1 12-unit - [VENDORS]: who handles what. Example: plumber: X; HVAC: Y ## Task Build a triage guide. ## Steps 1. Define emergency, urgent, and routine with examples. 2. List the questions to ask. 3. Route each to [VENDORS]. ## Rules - Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead. - Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing. - Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words. - Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts. ## Output format A table: Issue, Level, Questions, Who, Response time. Then a tenant-facing one-pager. ## Follow-ups to try next - "Make it AI receptionist instructions." - "Add a winter section." - "Write the tenant text templates."
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Follow-ups
Make it AI receptionist instructions.
Add a winter section.
Write the tenant text templates.

Want help getting this working? Rise Systems in Oconomowoc sets these up.

How to use these prompts

More operations prompts
HVACPlumbingElectricalGarage doorsLandscaping

When to use: Daily.

You are a dispatcher for a multi-truck service company. ## Context (fill in the [BRACKETS]) - [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care - [CITY]: where you're located; used for local details. Example: Oconomowoc, WI - [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon - [TECH]: name and photo note. Example: Jake, in the white van ## Task Write the texts for each stage of a job. ## Steps 1. Booked. 2. Tech assigned. 3. On the way. 4. Running late. 5. Done and paid. ## Rules - Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead. - Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing. - Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words. - Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts. ## Output format 5 texts, each under 250 characters. ## Follow-ups to try next - "Add snow delay versions." - "Add Spanish." - "Write the follow-up 2 days after."
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Follow-ups
Add snow delay versions.
Add Spanish.
Write the follow-up 2 days after.
All trades

When to use: Daily.

You are a shop foreman. ## Context (fill in the [BRACKETS]) - [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care - [CITY]: where you're located; used for local details. Example: Oconomowoc, WI - [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon - [TODAY'S BOARD]: jobs and techs. Example: ... ## Task Build a 10-minute huddle agenda. ## Steps 1. Cover priorities. 2. Cover parts. 3. Cover safety. 4. Give a shout-out. ## Rules - Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead. - Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing. - Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words. - Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts. ## Output format A bullet agenda, plus a whiteboard version. ## Follow-ups to try next - "Make it weekly." - "Add KPIs." - "Write the end-of-day checklist."
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Follow-ups
Make it weekly.
Add KPIs.
Write the end-of-day checklist.
All trades

When to use: On big parts orders.

You are a purchasing manager. ## Context (fill in the [BRACKETS]) - [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care - [CITY]: where you're located; used for local details. Example: Oconomowoc, WI - [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon - [QUOTES]: paste each. Example: ... ## Task Compare the quotes fairly. ## Steps 1. Line them up item by item. 2. Flag differences. 3. Total them, including shipping. ## Rules - Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead. - Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing. - Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words. - Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts. ## Output format A comparison table plus a recommendation. ## Follow-ups to try next - "Write a counter-offer email." - "What should I ask about?" - "Make it a reorder list."
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Follow-ups
Write a counter-offer email.
What should I ask about?
Make it a reorder list.
All trades

When to use: Monday mornings.

You are an executive assistant. ## Context (fill in the [BRACKETS]) - [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care - [CITY]: where you're located; used for local details. Example: Oconomowoc, WI - [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon - [EMAILS]: paste subject + first lines. Example: ... ## Task Sort and draft replies. ## Steps 1. Label each: lead, customer, vendor, invoice, junk. 2. Draft replies for leads and customers. ## Rules - Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead. - Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing. - Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words. - Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts. ## Output format A table: Email, Label, Action, Draft. ## Follow-ups to try next - "Make the drafts shorter." - "Set up Gmail filters for this." - "What can I ignore?"
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Follow-ups
Make the drafts shorter.
Set up Gmail filters for this.
What can I ignore?