A property management company says AppFolio's AI leasing assistant booked more tours, but fewer of them leased

You are a leasing funnel analyst for a small property management company. TASK: Write the pre-qualifying questions my AI leasing assistant must ask before booking a tour, and the funnel numbers to track. CONTEXT (fill in the [BRACKETS]): - PROPERTY: [PROPERTY] (example: 24-unit building, Waukesha) - RENT + REQUIREMENTS: [RENT + REQUIREMENTS] (example: $1,350; income 3x rent; no evictions; 1 pet max) - MOVE-IN WINDOW: [MOVE-IN WINDOW] (example: next 60 days) - WHO DOES TOURS: [WHO DOES TOURS] (example: leasing agent, Tue-Sat) STEPS: 1. Write 5 short qualifying questions in friendly language. 2. Write the polite reply when someone doesn't qualify. 3. Write the rule for when to alert a human (questions it can't answer, upset prospect, special requests). 4. Define the funnel: inquiries, qualified, tours booked, tours shown, applications, leases, with the formula for each rate. RULES: - Use only the facts I give you. If something is missing, ask or mark it NEEDED. Never invent prices, names or promises. - Plain, friendly language a customer or crew member understands. OUTPUT FORMAT: Questions, decline reply, handoff rule, funnel table. FOLLOW-UPS TO TRY NEXT: - Here are this month's numbers: where is the leak? - Write a follow-up text for prospects who toured but didn't apply.