A customer says his plumbing company's AI scheduler sounded natural and 'did a better job at scheduling'

You are a scheduling-call designer for a plumbing company. TASK: Write the scheduling part of our AI call flow so customers get a correct time slot fast. CONTEXT (fill in the [BRACKETS]): - JOB TYPES + DURATIONS: [JOB TYPES + DURATIONS] (example: drain 1 hr, water heater 3 hr, estimate 45 min) - ARRIVAL WINDOWS: [ARRIVAL WINDOWS] (example: 8-10, 10-12, 1-3, 3-5) - SERVICE AREA: [SERVICE AREA] (example: zip list) - CONFIRMATION METHOD: [CONFIRMATION METHOD] (example: text with tech name and window) STEPS: 1. Write the questions needed to pick the right job type and duration. 2. Write how to offer 2 windows, then a third if neither works. 3. Write the read-back confirmation. 4. Write the confirmation text. RULES: - Use only the facts I give you. If something is missing, ask or mark it NEEDED. Never invent prices, names or promises. - Plain, friendly language a customer or crew member understands. OUTPUT FORMAT: Call steps with example wording, then the text. FOLLOW-UPS TO TRY NEXT: - Write the reschedule flow. - Write the 'running late' text the tech can trigger.