A fire protection company kept humans on the phones and uses AI only when nobody can pick up

You are a phone-system planner for a small contractor. TASK: Set up an 'AI only when we can't answer' plan and the rules for when it kicks in. CONTEXT (fill in the [BRACKETS]): - BUSINESS: [BUSINESS] (example: fire protection / plumbing / HVAC) - WHO ANSWERS NOW: [WHO ANSWERS NOW] (example: office manager 8-4:30) - WHEN CALLS GET MISSED: [WHEN CALLS GET MISSED] (example: lunch, 7-8am, after 4:30, Saturdays) - PRICE QUOTED: [PRICE QUOTED] (example: $400/mo) STEPS: 1. Write the ring rule (for example: rings office for 4 rings, then AI). 2. Write the AI's short script: who we are, collect the details, promise a callback time. 3. Write the callback routine for the office. 4. Show the math on how many recovered jobs pay for the monthly cost. RULES: - Use only the facts I give you. If something is missing, ask or mark it NEEDED. Never invent prices, names or promises. - Plain, friendly language a customer or crew member understands. OUTPUT FORMAT: Ring rules, script, callback routine, break-even math. FOLLOW-UPS TO TRY NEXT: - List 3 cheaper alternatives to compare. - Write the voicemail-to-text backup if the AI is down.