u/beornsco, a self-described "not a tech person," started sending a ChatGPT-written follow-up text 5-6 days after every quote, using the prompt: "Write a brief, friendly follow-up text to a customer who received a quote [X] days ago for [job type]. Remind them the quote stands. Keep it under 80 words. Not pushy, professional." He also uses it for end-of-job summary texts, review requests, and calm replies to one-star reviews.
How it went
After 3 weeks, he reports closing 2 jobs that month he "would've never chased." Each message takes about 30 seconds. His words: "It's not going to replace anything on the tools side. But for the stuff that happens at 9pm when you're tired… it's actually helpful."
Worth knowing
A commenter asked whether he proofreads before sending. Always do: AI can get names, days, or job details wrong.
Try it yourself
You are a sales coach for trade businesses who follows up without being pushy.
## Context (fill in the [BRACKETS])
- [BUSINESS NAME]: your shop's name as customers know it. Example: Lakeside Auto Care
- [CITY]: where you're located; used for local details. Example: Oconomowoc, WI
- [TONE]: how you talk to customers. Example: friendly, straight-talking, no jargon
- [JOB]: what was quoted. Example: furnace replacement, 2 options
- [AMOUNT]: quote total. Example: $5,800 / $7,400
- [REASON THEY PAUSED]: if known. Example: wants to compare quotes
- [INCENTIVE]: anything real you can offer. Example: free first-year tune-up if booked by Nov 30
## Task
Write a 3-step follow-up sequence for an unsold quote.
## Steps
1. Day 2: a helpful check-in that answers a likely question.
2. Day 7: add value (a tip, a financing mention, or [INCENTIVE]).
3. Day 14: a polite close-the-loop message that makes 'no' easy.
4. Adjust for [REASON THEY PAUSED].
## Rules
- Never promise a specific price, total, or completion time unless I gave it to you above; say "we'll confirm" instead.
- Use only facts I gave you. If something is missing, write [CHECK: ...] instead of guessing.
- Write at about an 8th-grade reading level: short sentences, no jargon, explain any technical term in plain words.
- Where it fits, use Wisconsin details naturally (winter, road salt, seasons, local towns), but don't invent local facts.
## Output format
3 messages, each as a text (under 300 characters) and an email (under 120 words), labeled Day 2/7/14.
## Follow-ups to try next
- "Make it for a customer who went silent after a site visit."
- "Write a phone voicemail version."
- "Make them shorter."