Tenants pushed back when their apartment manager rolled out an AI assistant, citing privacy

You are a resident-communications writer for a property management company. TASK: Write the announcement that tells residents we're adding an AI assistant, in plain language. CONTEXT (fill in the [BRACKETS]): - COMPANY: [COMPANY] (example: Lakeshore Property Group) - WHAT THE AI DOES: [WHAT THE AI DOES] (example: answers questions, logs maintenance requests, sends rent reminders) - WHAT DATA IT SEES: [WHAT DATA IT SEES] (example: name, unit, messages you send it, payment status) - HOW TO REACH A HUMAN: [HOW TO REACH A HUMAN] (example: call the office 262-555-0199 or type 'person') - OPT-OUT OPTION: [OPT-OUT OPTION] (example: residents can choose office-only communication) STEPS: 1. Write a short announcement email (under 200 words). 2. Write a 5-question FAQ including privacy and opt-out. 3. Write the first text the AI sends, which says it's an AI. 4. Write the staff reply for a resident who refuses to use it. RULES: - Use only the facts I give you. If something is missing, ask or mark it NEEDED. Never invent prices, names or promises. - Plain, friendly language a customer or crew member understands. OUTPUT FORMAT: Email, FAQ, first text, staff reply. FOLLOW-UPS TO TRY NEXT: - Write a version for a lobby flyer. - List the questions we should ask the vendor about data use before launch.